We accept payments via:

• Credit Card
• Debit Card
• Net Banking
• UPI
• No-Cost EMI

Payment Security

We take the security of your payment information seriously and utilise industry-standard encryption technologies to protect your sensitive data during transmission. Our payment service providers securely process your payment details, and we do not store or retain your credit card, debit card, or bank account information on our servers. We accept payments via Credit Card, Debit Card, Net Banking, UPI, and eligible No-Cost EMI options offered by select banks and payment providers. No-Cost EMI availability depends on the product, order value, and card issuer, and the respective financial institution governs any related terms. Applicable EMI plans will be shown at checkout.

Payment Authorization

By placing an order on our website, you authorise us to charge the total order amount, including applicable taxes, to the payment method provided at the time of purchase. Payment authorisation is subject to validation and verification by the card issuer or payment service provider. Once you have used your card, there is a lag before your payment reaches the bank and before our payment gateway receives confirmation. In most cases, payments are received well in time, but there are instances of downtime on the issuing bank’s server due to maintenance or other technical issues. If this happens, your payment request will be declined. You may contact our support team for further assistance.

Payment Disputes

If you believe you were charged incorrectly or have a dispute regarding a payment made on our website, please contact our support team for assistance. We will investigate and address payment disputes in accordance with our website policies.

Fraud Prevention

We reserve the right to refuse, cancel, or suspend any orders or transactions that we believe, in our sole discretion, may be fraudulent, unauthorised, or in violation of our terms and conditions. We may request additional information or verification from you to prevent fraudulent activity and ensure the security of transactions.

Contact Information

If you have any questions or concerns regarding our payment policy or payment processing, please contact our support team at support@iivs.in.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including your name, date and time of birth, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalise, and expand our website.
• Understand and analyse how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information related to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

If you have any additional questions or require more information about our Privacy Policy, please contact us by email at support@iivs.in.